[Updated] T-Mobile scam group texts worry users, here’s how to block

Here is the crux of the article in video form:

New updates are being added to the end of the story…

The original story (from April 9, 2022) follows:

Founded in 1999, T-Mobile is a German telecommunications giant that operates in several countries around the world. In the United States, the company generated more than $68 billion in revenue and has more than 104 million subscribers in the country.

The network also has strong 5G coverage throughout the United States. However, the company is facing class action lawsuits following the data breach that occurred in August last year.

t-mobile-inline-img

To make matters worse, many T-Mobile subscribers say they are receiving spam messages in group text messages claiming their March bill was paid along with a phishing link (one,two,3,4,5).

You can see in the image below what the spam message looks like.

t-mobile-spam-text-message-group
Source

For some reason, over the last week I have been receiving a lot of spam text messages. I’m using Google messages and it seems that the system detects these messages and automatically moves them to the spam and block section of Google messages. The thing is, I don’t want to get a text notification every time a spam message arrives and gets blocked. I had never experienced this with Samsung Messages and it just started to happen with Google Messages. Is there a way to disable spam message notifications?
(Source)

Spam text messages are relentless. I get spam messages 10 times a day and they come from an email address. And now in the last 2 days I’ve been getting numerous group spam messages which are even more infuriating because people are starting to respond and now I have a near constant stream of text messages coming from people I don’t know and spammers…
(Source)

Many subscribers seem to be frustrated by the constant ‘Free Message: Your bill is paid in March’ scam and wonder how they can put an end to T-Mobile’s text spam problem.

For those who use Google Messages and are not sure how to block group text on Android, follow the steps below to stop notifications when filtering spam messages.

Touch and hold the Google Messages app. Tap the “i” icon. Touch notifications > notification categories > turn off “spam protection”. This will prevent the app from notifying you that spam messages have been sent to the spam section of the app.
(Source)

In case you have an iOS device and want to know how to block bulk text messages on iPhone, try forwarding the messages to 7726 and notify T-Mobile of the same. You can also block the sender and leave and delete the group to prevent further interaction.

Hey! You can report spam by forwarding the entire message to 7726. Information you send to 7726 may be shared with government agencies and others that work to combat spam and prevent fraudulent, deceptive, and unfair practices. Reporting spam and p… https://t-mo.cc/jkx63xj2qy
(Source)

We hope that T-Mobile soon finds a way to block these fraudulent text messages. Rest assured, we’ll be keeping abreast of developments on the topic and will update this space as necessary, so stay tuned.

Update 1 (April 10)

13:20 (EST): T-Mobile has a page dedicated to SMS spam where the company explains steps to take if you receive spam text messages on your phone. You can access the page by heading here.

Update 2 (April 11)

10:50 a.m. (CST): A T-Mobile employee has alleged that this is a known issue that is affecting all carriers. Also, some users (one, two) are replying to this message with ‘Stop’ to get rid of it, which is not helpful at all.

Update 3 (April 12)

09:20 a.m. (CST): Android users can report this message as spam with the help of the steps mentioned on Google. Official website.

Or you can simply follow the steps below suggested by one of the affected users:

– Do not respond to the text.

– Forward each text to 7726 (SPAM)

EITHER

– (Android only) In Google Messages, touch and hold the conversation, click “Block” and make sure “Report spam” is checked, then touch OK. (Source)

10:49 a.m. (CST): The FTC (Federal Trade Commission) has published an article that tells users what to do if they receive scam messages. You can read the full article here.

Update 4 (April 13)

09:37 a.m. (CST): Affected users can also report these fraudulent messages on the official Google page. phishing page.

Update 5 (April 14)

10:23 a.m. (CST): T-Mobile’s Scam Shield app protects users from spam and scam calls. Thus, users can install this app to block and report these spam messages.

Update 6 (April 15)

09:42 a.m. (CST): T-Mobile support on Twitter has now confirmed that they have detected a new spam attack. Additionally, they are working to update their filters that block texts with known malicious links.

As we detect new spam attacks, we update our filters to block text with known malicious links. Don’t click on links or reply to a group thread that goes on with people you don’t know and report spam by forwarding the message to 7726 (SPAM). ^Marcie Rivas (Source)

Update 7 (April 16)

09:55 a.m. (CST): T mobile is now suggestion affected users to enable the Scam Block feature. To enable that, users will need to dial #662# on their phones.

Update 8 (April 18)

09:46 a.m. (CST): An user he pointed that T-Mobile or any other carrier does not send messages from a 10-digit number. Therefore, users should keep this in mind to differentiate between spam and a genuine text message.

Update 9 (April 19)

10:29 a.m. (CST): The government has reportedly issued a warning against the scam targeting T-Mobile users.

While the New Jersey Cybersecurity & Communications Integration Cell (NJCCIC) has alleged that this scam is the result of previous data breaches, T-Mobile has denied the allegation. Also, the operator is filtering the text with malicious links. more about that here.

Update 10 (April 20)

09:36 a.m. (CST): A user has now shared another scam message saying “Your card has been blocked” along with a phishing link.

tmobile-fraud-message
(Source)

Note: We have more such stories in our dedicated T-Mobile Section so be sure to follow them as well.

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